This past weekend marked a change that was long overdue. I had been struggling with my web host, Dreamhost, for about a month trying to figure out why my sites were performing so sluggishly. I have been a longtime Dreamhost advocate and customer (since 2004). I contacted them multiple times and was informed that ‘everything was behaving normally.’ I disagreed.
Then it happened. A week ago, the server hosting my sites (note: this is my and my client sites) had a catastrophic hardware failure. My sites were dead. Things had gone from bad to worse.
Initially their support was responsive and helpful. They said that they would be restoring files from their backups and things should be running normally soon. I gave it a couple of days and things weren’t working. Sites were taking 30-45 seconds to load; if at all. I don’t really consider that working for my clients and decided to pursue the support route. This time they weren’t responsive. In fact, they still have not responded to my direct requests and it has been 5 days.
I started looking to other hosts. I considered Bluehost, Hostgator and some others due to their favorable reviews. I looked into best WordPress hosts now that I’m developing wordpress sites for my clients. I also started looking at VPS hosting. Virtual Private Server (VPS) hosting promised me dedicated CPU, RAM and HD space at a moderate price increase above shared hosting. Reliving the sluggishness of my sites even before the hardware failure, I was sold.
A weekend of configuration and installation later. I’m loving it. It wasn’t easy, but my new host was awesome and very fast to respond. If you’re looking for a speed boost and more control definitely look into VPS. I can recommend Knownhost.